Deliver Strategy and Service in a Slow-Paced, High-Gratuity Game

Pai Gow Dealer
Course

Overview

Pai Gow is a relaxed, yet highly strategic game favored by players who enjoy longer play and lower volatility. As a dealer, your job is to maintain accuracy, provide guidance, and ensure every hand is evaluated correctly. This course is ideal for those who value attention to detail and want to specialize in games that build strong player-dealer rapport.

What You Will Learn

Game Rules and Setup

  • Seven-card deal mechanics and joker usage
  • House way hand setting
  • Understanding the banker’s role and push outcomes
  • Standard commissions and drop-box usage

Dealer and Player Hand Comparison

  • Setting front and back hands using house standards
  • Resolving ties, fouls, and invalid splits
  • Explaining outcomes and adjusting player hands when needed

Slow Game Best Practices

  • Keeping player interest during extended rounds
  • Building professional relationships with frequent players
  • Maintaining composure and clarity during hand explanation

Why This Course Matters

Pai Gow may seem simple, but it’s one of the most nuanced games in the casino. It requires intellectual focus, technical ability, and patience. It’s also a favorite among high-limit guests, which can mean strong earning potential for well-trained dealers.

Course Structure

Module Description
Module 1: Pai Gow Fundamentals Game flow, joker rules, betting format
Module 2: Hand Setting House way, player options, two-hand strategy
Module 3: Payouts and Pushes Commission handling, banker rotation
Module 4: Customer Relations Conflict resolution and guest experience
Module 5: Certification Prep Live drills and evaluations